Meet our dedicated Regional Support Specialist (RSS), who plays a pivotal role in ensuring the smooth operation of our Coldwell Banker Real Estate branch offices. With a keen eye for detail and a passion for excellence, they provide essential administrative, operational, and customer service support to our leaders and agents. Whether it’s processing agent transactions, liaising with different departments and business partners, or managing general office administration, our RSS is always ready to assist.
Our RSS is committed to fostering a welcoming and efficient office environment. They collaborate closely with facilities and IT partners to keep everything in working order, maintain office supplies, and greet agents and customers with a friendly demeanor. Their dedication to providing white-glove service and promoting a supportive office culture helps our agents thrive. Additionally, they ensure transactions are compliant and processed efficiently, support the Branch Manager with various tasks, and assist with agent onboarding. Their multifaceted role is crucial in helping our agents live exceptional lives and achieve their business goals.